bad review

No one should be scared of Yelp. Sure, the online review site is known to have an increasing impact on the revenue of a company– a 9% increase in revenue with each additional star rating– but don’t take that not as something that is out of your control, but rather as a tremendous business opportunity and a challenge. Hopefully, you’ll have read some tips and tricks on responding to bad reviews. In this post, we’ll check out even more tips and tricks – provided this time by real business owners on Yelp. You are......

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